Laars Customer Center

Live-Fire Training in Our 70-Seat Training Facility

Live Fire Training - Laars Customer Center

The Laars Customer Center is designed specifically to educate HVAC professionals about hydronic systems and Laars’ current and next generation of heating technology.

Our  Customer Center provides hands-on training on live-fired equipment. At the front of each classroom are two equipment stations that can display any Laars boiler or water heater.


Flexibility in training content and techniques was the primary design driver with both the 12,800 square-foot facility and curriculum. Prestructured training course or an a la carte approach of topics can be chosen.


Key Features

70-seat tiered classroom: that can be used as one large room or divided into two 35-seat classrooms.

Hands on training: Laars boilers, water heaters and pool heaters are located in front of each 35-seat classroom.

Live-fired boilers during training sessions: continuously operated equipment right in the training room with BTU’s as high as 2 million.

State-of-the-art audio/video system: Connects the classroom experience with the live-fired equipment.

Each 35-seat section has a high-definition projection system that displays on large screens above the equipment bays.

The projectors are used for presentation material and tie into ceiling mounted HD cameras that can pan and zoom into Laars trainers or equipment. This allows for up-close views of the system components for an enhanced experience.

The latest video conference hub technology: Laars invested in live, web-streaming equipment for broadcasting training sessions, or to record for later viewing. This function offers further flexibility for those that can’t travel, or for follow up training sessions after attending a live session at the Laars facility.

A large café with adjacent large outdoor patio is located just off the main lobby for catered meals and socializing after training.